![]() ![]() I appreciate your assistance thus far, and will contain my frustration with this situation, which seems to have the cost for the solution spiralling beyond any rational course of action. I then tried to use the automatic detection to determine if my printer was still under warranty, but the software downloaded has simply stalled at 0% detection (very discouraging). I tried locating the product number and model number of the printer and could not identify the specific numbers from the various numbers provided on the sticker beneath the printer (mainly the model number, however the product number has a smudge on one of the characters). My next step was to determine if any of these costs could be covered by HP itself, for I believe the printer cannot be more than 16 months old, but believe the actual age to be closer to 12 months - I will begin searching through my receipts from last year to retrieve the original receipt. Furthermore, it again is not a cheap part, totally a nearly a third of the total cost of the printer. This suspicion was first raised when the HP parts store did not list the product number as a replacement for the HP Photosmart 7510 model. The next step, per your instructions, was to replace the printerhead - however, after searching the links provided and also doing a separate web search - the product number given refers to a printerhead that appears different than the one installed (via pictures found from a web search). I have tried to clean the printerhead/cartridges several times (draining my ink cartidges, which are not cheep and to replace them equals the total cost of replacing the unit itself.). ![]() Unfortunately, using the information that you had given me hasn't resolved my issue. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]()
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